Returns
Our return policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Incase of a defect in the product you can choose to intimate us by sending us an image of the damaged product or a video of the product. We will reship the new product to you.

We sincerely hope you do not return your product if it is in perfect condition, incase you have to please do explain the reason by mailing us at care@jcool.in. We will intimate on the next steps and initiate refunds if required.

To return your product, you should mail your product to: Parable Studios, 301, Queensgate, Hiranandani Estates, Thane (West) -400607, Mah, India

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.